Dream Palace | Bonus Terms

Dream Palace | Support | Bonus Terms

Deposit Bonus  – Bonuses given upon deposit

Complimentary Bonus – Non- deposit bonuses

Registrations Bonus – Bonuses given upon registration

Deposit Bonus

  1. Once you make an eligible deposit according to a promotion offer on Dream Palace , you immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money and/or in a form of free spins, will appear in your bonus balance.
  2. The Deposit Bonus may be used to wager at Dream Palace. However, as long as you have any money in your real money balance, any wagering will be done solely from your real money balance. Only when your real money balance is nil, any wagering will be done from your bonus balance. If, at a later stage, your real money balance is higher than zero, any wagering you perform from that stage will once again be from your real money balance. 
  3. All winnings generated from wagering the Deposit Bonus (the “Deposit Bonus Winnings“) will be credited to your bonus balance.
  4. Only after wagering 50 (fifty) times the sum equal to (i) the Deposit Bonus, plus (ii) any winnings generated from any free spins provided from any other bonus (the “Free Spins Winnings“), can the Deposit Bonus and the Deposit Bonus Winnings (the Deposit Bonus and the Deposit Bonus Winnings being the “Deposit Bonus Funds“) be converted to real money; provided, however, that regardless of the amount of the Deposit Bonus Funds, the conversion is capped at 5 (five) times the Deposit Bonus, plus (ii) $/€/£ 20 or 200kr for the winnings generated from the free spins received as part of the Deposit Bonus (the “Maximum“), and any amount of the Deposit Bonus Funds in excess of the Maximum will not be converted to real money, will be removed from your bonus balance and will not be gained in any form or manner.
  5. Only wagers made with Deposit Bonus Funds and the Free Spins Winnings will contribute towards the wagering requirement in section 4 (the “Requirement”). Wagers made with real money will not count towards the Requirement. To the extent that you have more than one active bonus in accordance with section 10, the winnings and the Requirement is calculated separately in respect of each bonus according to the sum wagered using such bonus. By way of example, if you have three active bonuses, the first was of EUR 2, the second was of EUR 3, and the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.
  6. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.
  7. The following games will not contribute to the Requirement: Beautiful bones, Cool Buck, Forsaken Kingdom, Stardust, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Jack Hammer 2, Robin Hood, Tomb Raider, Tomb Raider 2.
  8. The Requirement must be met in full within 30 (thirty) days, or in case of Free Spins within 7 (seven) days, of the Deposit Bonus being credited to your account, otherwise the Deposit Bonus Funds will be removed from your bonus balance in full and will not be converted into real money
  9. You may withdraw your real money balance at any time, subject to our Terms and Conditions and Withdrawal Policy. However, any withdrawal of funds from your real money balance prior to completing the Requirement will cause the removal of the Deposit Bonus Funds from your bonus balance in full and they will not be converted into real money; any Pending Bonuses (see section 10 below) will be removed as well.
  10. Subject to the provisions of this section 10, only one bonus can be active at the same time. All other bonuses (save for free spins) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement is met in full, or if the Deposit Bonus is cancelled for any reason; in addition, if your Deposit Bonus Funds go below 0.5 $/€/£ or 5 kr, the next Pending Bonus (if any) will become active in parallel to the Deposit Bonus. Any Pending Bonus (save for free spins) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the Deposit Bonus Funds go below 0.5 $/€/£ or 5 kr. The order of Pending Bonuses (save for free spins) becoming active will be on the basis of granting them to you. You can activate a Pending Bonus by cancelling the active and previous Pending Bonuses.
  11. If you wish to cancel the Deposit Bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Deposit Bonus Winnings will be removed as well.
  12. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Deposit Bonus Funds.  
  13. The Deposit Bonus promotion may be subject to promotion-specific terms and conditions which must be read in conjunction with these terms and conditions.
  14. In the event that Progressplay deems that you acted in bad faith in relation to this Deposit Bonus and/or tried to abuse this Deposit Bonus, you shall become ineligible to receive the Deposit Bonus Funds; such ineligibility may be determined and the Deposit Bonus Funds cancelled and revoked, including – but not limited to – after conversion of the Deposit Bonus Funds into real money, and your account may be closed. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Progressplay network in order to take advantage of any Deposit Bonus, and/or receiving the Deposit Bonus and/or wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
  15. If you knowingly attempt to circumvent Progressplay’s systems by using a virtual private network connection to participate in games which you would otherwise not be eligible to participate in, you shall be deemed to have breached these terms and conditions and the Deposit Bonus Funds will be cancelled and revoked, including – but not limited to – after conversion of the Deposit Bonus Funds into real money, and your account may be closed.
  16. Without derogating from any other provision in these terms and conditions, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular playing patterns. Additional examples of irregular playing patterns also include, but are not limited to: (i) placing single or multiple bets of a value of fifty percent or more of the Deposit Bonus on any single game, individual hand, or round, (ii) building a balance and significantly changing play patterns for example bet size, game types and bet structures etc. in order to meet the Requirement; (iii) placing large bets which result in a substantial gain followed and by a drop in bet size equal to or more than 65% of the previous average bet size until the Requirement is met; (iv) reserving real money funds in any incomplete game round in order to use Deposit Bonus Funds before real money gameplay is completed; (v) making large wagers and then substantially reducing the wagers to meet the Requirement; and/or (vi) moving from a low weighted game to a high weighted game after a large win for the purpose of meeting the Requirement. Should Progressplay deem that irregular game play and/or betting techniques circumventing the standard house edge (including, but not limited to, martingale betting strategies, card counting as well as low risk betting in roulette such as betting on red/black in equal amounts) occurred, it reserves the right to cancel and revoke the Deposit Bonus Funds, including – but not limited to – after conversion of the Deposit Bonus Funds into real money, and your account may be closed.
  17. Progressplay reserves the right to prevent players registered, logging in or depositing from certain jurisdictions from participating and being eligible for the Deposit Bonus, at its sole discretion.
  18. Any breach of the terms and conditions of this Deposit Bonus shall entitle Progressplay to cancel and revoke the Deposit Bonus Funds, including – but not limited to – after conversion of the Deposit Bonus Funds into real money, and your account may be closed.
  19. The Deposit Bonus is subject to the Terms and Conditions.
  20. Progressplay reserves the right to alter these terms and conditions, cancel, modify or suspend any offer and any promotion at any time and without prior notice.
  21. These terms and conditions have been drafted in the English language. In the event of any discrepancy between the meaning of any translated versions of these terms and conditions and the English language version, the meaning of the English language version shall prevail.

Complimentary Bonus

Terms & Conditions

  1. Dream Palace may offer you a Complimentary Bonus, in the form of bonus money and/or in a form of free spins. The Complimentary Bonus will appear in your bonus balance.
  2. The Complimentary Bonus may be used to wager at Dream Palace. However, as long as you have any money in your real money balance, any wagering will be done solely from your real money balance. Only when your real money balance is nil, any wagering will be done from your bonus balance. If, at a later stage, your real money balance is higher than zero, any wagering you perform from that stage will once again be from your real money balance .
  3. All winnings generated from wagering the Complimentary Bonus (the “Complimentary Bonus Winnings“) will be credited to your bonus balance.
  4. Only after wagering 50 (fifty) times the sum equal to (i) the Complimentary Bonus, plus (ii) any winnings generated from any free spins provided from any other bonus (the “Free Spins Winnings“), can the Complimentary Bonus and the Complimentary Bonus Winnings (together – the “Complimentary Bonus Funds“) be converted to real money; provided, however, that regardless of the amount of the Complimentary Bonus Funds, the conversion is capped at (i) 5 (five) times the sum of the Complimentary Bonus, plus (ii) $/€/£ 20 or 200kr for the winnings generated from the free spins received as part of the Complimentary Bonus (the “Maximum“), and any amount of the Complimentary Bonus Funds in excess of the Maximum will not be converted to real money, will be removed from your bonus balance and will not be gained in any form or manner.
  5. Only wagers made with Complimentary Bonus Funds and the Free Spins Winnings will contribute towards the wagering requirement in section 4 (the “Requirement”). Wagers made with real money will not count towards the Requirement.  To the extent that you have more than one active bonus in accordance with section 10, the Requirement is calculated separately in respect of each bonus according to the sum wagered using such bonus.
  6. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, table games and/or jackpot games shall be counted towards the Requirement.
  7. The following games will not contribute to the Requirement: Beautiful bones, Cool Buck, Forsaken Kingdom, Stardust, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Jack Hammer 2, Robin Hood, Tomb Raider, Tomb Raider 2, Big Bang. 
  8. The Requirement must be met in full within 7 (seven) days of the Complimentary Bonus being credited to your account, otherwise the Complimentary Bonus Funds will be removed from your bonus balance in full and will not be converted into real money.
  9. You may withdraw your real money balance at any time, subject to our Terms and Conditions and Withdrawal Policy. However, any withdrawal of funds from your real money balance prior to completing the Requirement will cause the removal of the Complimentary Bonus Funds from your bonus balance in full and they will not be converted into real money; any Pending Bonuses (see section 10 below) will be removed as well.
  10. Subject to the provisions of this section 10, only one bonus can be active at the same time. All other bonuses (save for free spins) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement is met in full, or if the Complimentary Bonus is cancelled for any reason; in addition, if your Complimentary Bonus Funds go below 0.5 $/€/£ or 5 kr, the next Pending Bonus (if any) will become active in parallel to the Complimentary Bonus. Any Pending Bonus (save for free spins) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the Complimentary Bonus Funds go below 0.5 $/€/£ or 5 kr. The order of Pending Bonuses (save for free spins) becoming active will be on the basis of granting them to you. You can activate a Pending Bonus by cancelling the active and previous Pending Bonuses
  11. If you wish to cancel the Complimentary, the cancelation can be done under the Account tab > Bonus history tab; in which case the Complimentary Bonus Winnings will be removed as well.
  12. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Complimentary Bonus Funds.
  13. The Complimentary Bonus promotion may be subject to promotion-specific terms and conditions which must be read in conjunction with these terms and conditions.
  14. In the event that Progressplay deems that you have acted in bad faith in relation to this Complimentary Bonus and/or tried to abuse this Complimentary Bonus, you shall become ineligible to receive the Complimentary Bonus Funds; such ineligibility may be determined and the Complimentary Bonus Funds cancelled and revoked, including – but not limited to – after conversion of the Complimentary Bonus Funds into real money, and your account may be closed. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Progressplay network in order to take advantage of any Complimentary Bonus, and/or receiving the Complimentary Bonus and/or wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
  15. If you knowingly attempt to circumvent Progressplay’s systems by using a virtual private network connection to participate in games which you would otherwise not be eligible to participate in, you shall be deemed to have breached these terms and conditions and the Complimentary Bonus Funds will be cancelled and revoked, including – but not limited to – after conversion of the Complimentary Bonus Funds into real money, and your account may be closed.
  16. Without derogating from any other provision in these terms and conditions, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular playing patterns. Additional examples of irregular playing patterns also include, but are not limited to: (i) placing single or multiple bets of a value of fifty percent or more of the Complimentary Bonus on any single game, individual hand, or round, (ii) building a balance and significantly changing play patterns for example bet size, game types and bet structures etc. in order to meet the Requirement; (iii) placing large bets which result in a substantial gain followed and by a drop in bet size equal to or more than 65% of the previous average bet size until the Requirement is met; (iv) reserving real money funds in any incomplete game round in order to use Complimentary Bonus Funds before real money gameplay is completed; (v) making large wagers and then substantially reducing the wagers to meet the Requirement; and/or (vi) moving from a low weighted game to a high weighted game after a large win for the purpose of meeting the Requirement. Should Progressplay deem that irregular game play and/or betting techniques circumventing the standard house edge (including, but not limited to, martingale betting strategies, card counting as well as low risk betting in roulette such as betting on red/black in equal amounts) occurred, it reserves the right to cancel and revoke the Complimentary Bonus Funds, including – but not limited to – after conversion of the Complimentary Bonus Funds into real money, and your account may be closed.
  17. Progressplay reserves the right to prevent players registered, logging in or depositing from certain jurisdictions from participating and being eligible for the Complimentary Bonus, at its sole discretion.
  18. Any breach of the terms and conditions of this Complimentary Bonus shall entitle Progressplay to cancel and revoke the Complimentary Bonus Funds, including – but not limited to – after conversion of the Complimentary Bonus Funds into real money, and your account may be closed.
  19. The Complimentary Bonus is subject to the Terms and Conditions .
  20. Progressplay reserves the right to alter these terms and conditions, cancel, modify or suspend any offer and any promotion at any time and without prior notice.
  21. These terms and conditions have been drafted in the English language. In the event of any discrepancy between the meaning of any translated versions of these terms and conditions and the English language version, the meaning of the English language version shall prevail.

 

Registration Bonus

Terms & Conditions

  1. Where Dream Palace provides a Registration Bonus, then once you register with Dream Palace, enter valid personal details and activate your account, you are eligible to receive the Registration Bonus; provided solely if you are a new registrant and never had an account with Dream Palace. The Registration Bonus can be provided in the form of bonus money and/or in the form of free spins. The Registration Bonus will appear in your bonus balance.
  2. Any player can receive only one Registration Bonus with Dream Palace. Any player can receive up to 5 (five) Registration Bonuses on the Progressplay network.
  3. The Registration Bonus may be used to wager at Dream Palace. However, as long as you have any money in your real money balance, any wagering will be done solely from your real money balance. Only when your real money balance is nil, any wagering will be done from your bonus balance. If, at a later stage, your real money balance is higher than zero, any wagering you perform from that stage will once again be from your real money balance. 
  4. All winnings generated from wagering the Registration Bonus (the “Registration Bonus Winnings) will be credited to your bonus balance.
  5. The wagering requirement in connection with the Registration Bonus (the “Requirement”) is met only after wagering 50 (fifty) times the amount equal to (i) the Registration Bonus Winnings, plus (ii) any winnings generated from any free spins provided from any other bonus (the “Free Spins Winnings“).
  6. Only wagers made with the Registration Bonus, the Registration Bonus Winnings and the Free Spins Winnings will contribute towards the Requirement. Wagers made with real money will not count towards the Requirement. To the extent that you have more than one active bonus in accordance with section 13, the Requirement is calculated separately in respect of each bonus according to the sum wagered using such bonus.
  7. The amount that can be redeemed to real money equals the Registration Bonus plus the Registration Bonus Winnings (together – the “Registration Bonus Funds”); provided, however, that the conversion is capped at $/€/£ 20 or 200kr (the “Maximum“), and any amount in excess of the Maximum will not be converted to real money, will be removed from your bonus balance and will not be gained in any form or manner.
  8. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Baccarat, Blackjack, Roulette, and/or poker table games shall be counted towards the Requirement.
  9. The following games will not contribute to the Requirement: Beautiful bones, Cool Buck, Forsaken Kingdom, Stardust, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Jack Hammer 2, Robin Hood, Tomb Raider, Tomb Raider 2, Big Bang.
  10. The Requirement must be met in full within 7 (seven) days of the Registration Bonus being credited to your account. If the Requirement is not met within this time frame, the Registration Bonus Funds will be removed from your bonus balance in full and will not be converted into real money. For this purpose, the Requirement commences at the time the Registration Bonus is credited to your account
  11. Only wagers made after a deposit is made with Dream Palace shall count towards the Requirement. For the avoidance of doubt, it is hereby clarified that a delay in depositing funds will not delay the requirement set in section 10.
  12. You may withdraw your real money balance at any time, subject to our Terms and Conditions and Withdrawal Policy. However, any withdrawal of funds from your real money balance prior to completing the Requirement will cause the removal of the Registration Bonus Funds from your bonus balance in full and they will not be converted into real money; any Pending Bonuses (see section 13 below) will be removed as well.
  13. Only one Registration bonus can be active at the same time. All other bonuses (save for free spins) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement of the active bonus being met in full, or if the Registration bonus is cancelled for any reason; in addition, if your bonus balance funds go below 0.5 $/€/£ or 5 kr, the next Pending Bonus (if any) will become active in parallel to the Registration Bonus. Any Pending Bonus (save for free spins) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the Registration Bonus Funds go below 0.5 $/€/£ or 5 kr. The order of Pending Bonuses (save for free spins) becoming active will be on the basis of grating them to you. You can activate a Pending Bonus by cancelling the active and previous Pending Bonuses
  14. If you wish to cancel the Registration Bonus and/or return it, the cancelation can be done under the Account tab > Bonus history tab; in which case the Registration Bonus Funds will be removed as well.
  15. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Registration Bonus Funds.  
  16. The Registration Bonus promotion may be subject to promotion-specific terms and conditions which must be read in conjunction with these terms and conditions.
  17. In the event that Progressplay deems that you have acted in bad faith in relation to this Registration Bonus and/or tried to abuse this Registration Bonus, you shall become ineligible to receive the Registration Bonus Funds; such ineligibility may be determined and the Registration Bonus Funds cancelled and revoked, including – but not limited to – after conversion of the Registration Bonus Winnings into real money, and your account may be closed. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Progressplay network in order to take advantage of any Registration Bonus, and/or receiving the Registration Bonus and/or wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.
  18. If you knowingly attempt to circumvent Progressplay’s systems by using a virtual private network connection to participate in games which you would otherwise not be eligible to participate in, you shall be deemed to have breached these terms and conditions and the Registration Bonus Funds will be cancelled and revoked, including – but not limited to – after conversion of the Registration Bonus Funds into real money, and your account may be closed.
  19. Without derogating from any other provision in these terms and conditions, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular playing patterns. Additional examples of irregular playing patterns also include, but are not limited to: (i) placing single or multiple bets of a value of fifty percent or more of the Registration Bonus on any single game, individual hand, or round, (ii) building a balance and significantly changing play patterns for example bet size, game types and bet structures etc. in order to meet the Requirement; (iii) placing large bets which result in a substantial gain followed and by a drop in bet size equal to or more than 65% of the previous average bet size until the Requirement is met; (iv) reserving real money funds in any incomplete game round in order to use Registration Bonus Funds before real money gameplay is completed; (v) making large wagers and then substantially reducing the wagers to meet the Requirement; and/or (vi) moving from a low weighted game to a high weighted game after a large win for the purpose of meeting the Requirement. Should Progressplay deem that irregular game play and/or betting techniques circumventing the standard house edge (including, but not limited to, martingale betting strategies, card counting as well as low risk betting in roulette such as betting on red/black in equal amounts) occurred, it reserves the right to cancel and revoke the Registration Bonus Funds, including – but not limited to – after conversion of the Registration Bonus Funds into real money, and your account may be closed.
  20. Progressplay reserves the right to prevent players registered, logging in or depositing from certain jurisdictions from participating and being eligible for the Registration Bonus, at its sole discretion.
  21. Any breach of the terms and conditions of this Registration Bonus shall entitle Progressplay to cancel and revoke the Registration Bonus Funds, including – but not limited to – after conversion of the Registration Bonus Funds into real money, and your account may be closed.
  22. The Registration Bonus is subject to the Terms and Conditions
  23. Progressplay reserves the right to alter these terms and conditions, cancel, modify or suspend any offer and any promotion at any time and without prior notice.
  24. These terms and conditions have been drafted in the English language. In the event of any discrepancy between the meaning of any translated versions of these terms and conditions and the English language version, the meaning of the English language version shall prevail.

 Version 2.1 – 19.06.2018

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